Some items come with a 12 month warranty which you may seek a refund or replacement for the item.

Extended warranties for your peace of mind may also be available for some items. Please refer to the item listing for warranty period.

The warranty periods apply from the date of purchase of the product and any claim under this warranty must be made within 12 months

Subject to the terms and conditions of this warranty, where your goods are defective within 12 months of your purchase, Factory Buys agrees to repair the goods, provide you with a replacement or provide you with store credit or a refund for the full amount of the purchase price (in the event that it is not possible to repair the goods or a replacement is unavailable).